Important: By using the Nona88 platform, you are considered to have read and agreed to this Privacy Policy. It forms part of the legal agreement between you and Nona88.
1 Introduction & Applicability
Nona88 is an international online gaming platform serving users in Bangladesh and beyond. We take the privacy and data security of our users very seriously. This Privacy Policy explains what personal information Nona88 collects, how it is used, how it is stored, and what rights you have.
This Privacy Policy applies in full to all services provided through Nona88's website, mobile app, live chat, email communications, and any other digital channel. If you use our platform, the terms set out in this policy apply to you.
We believe transparency is the best policy. This document aims to explain everything clearly and plainly so you know exactly what we do with your data. If you have any questions, feel free to reach out to our support team at any time.
2 What Information We Collect
Nona88 collects only the information necessary to provide our services. We do not collect any data beyond what is required.
| Type of Data |
What Is Collected |
When It Is Collected |
| Identity Information |
Name, date of birth, national ID number |
At Registration |
| Contact Information |
Mobile number, email address |
At Registration |
| Financial Information |
Mobile banking number, transaction history |
During Deposit/Withdrawal |
| Technical Information |
IP address, device information, browser |
Each Session |
| Gaming Data |
Game history, betting records, wins/losses |
During Gameplay |
| Communication Records |
Support chat history, email correspondence |
When Contacting Support |
We never collect: Your full card number, CVV code, or any other sensitive financial credentials are never stored directly on our servers.
3 Purpose of Data Use
Nona88 uses the data it collects for the following purposes only. We never use your information outside of these approved uses:
- Account Management: To create, verify, and secure your account.
- Service Delivery: To ensure services related to gameplay, deposits, withdrawals, and bonuses.
- Identity Verification (KYC): To meet legal obligations and prevent fraud.
- Customer Support: To resolve your questions, complaints, and issues promptly.
- Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
- Personalized Experience: To show you relevant games and offers based on your preferences.
- Legal Compliance: To comply with directives from government regulatory authorities.
- Responsible Gaming: To identify excessive gaming patterns and provide appropriate support.
We never share your information with third parties for marketing or advertising purposes. You can unsubscribe from Nona88's own promotional emails or messages at any time.
4 Data Sharing Policy
Nona88 may share your personal information with third parties only in limited, strictly controlled circumstances. The full list is provided below:
- Payment Provider: Mobile banking services such as bKash, Nagad, and Rocket receive only the information needed to complete transactions.
- Game Software Provider: Minimum data required to run the game.
- Law Enforcement: Mandatory disclosure of information as required by court order or government directive.
- Security Services: Trusted partners for fraud detection and cybersecurity.
We never share: Your data is never sold or transferred to advertisers, data brokers, or any third party for commercial purposes.
All third parties we work with are required to uphold the same privacy standards. They are contractually bound to protect your data.
5 Cookies & Tracking Technologies
Nona88 uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: Required for login sessions, security tokens, and core platform functionality — these cannot be disabled.
- Functional Cookies: To remember your language preference and game settings.
- Analytics Cookies: For monitoring and improving site usage — anonymized data only.
- Marketing Cookies: To show relevant offers — you can turn this off at any time.
You can delete cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
6 Data Retention Period
Nona88 retains your data only for as long as necessary. Retention periods vary depending on the type of information:
- Account Information: For as long as the account remains active, and for 5 years after closure (as required by law).
- Financial Transaction Records: 7 years (in accordance with international financial regulations).
- Gaming History: 3 years or as required by law.
- Support Chat Records: 2 years.
- Login & Session Logs: 90 days.
- Marketing Preferences: Deleted immediately upon unsubscription.
Once the retention period expires, data is securely deleted or anonymized. Some data may not be deletable before the designated period due to legal obligations.
7 Your Rights
As a Nona88 user, you have full rights over your data. Each of your rights is described in detail below:
Right to Access Your Data
You can request to see what information we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
You may request a download of your data in a commonly used format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 days.
8 Protection of Minors
Nona88 is a gaming platform strictly for adults. Registration and gaming by anyone under 18 is completely prohibited. We take strong measures to protect minors:
- Age verification is mandatory at the time of registration.
- A national ID or birth registration certificate may be requested in cases where identity is in doubt.
- If a user is found to be under 18, their account will be suspended immediately.
- We do not collect or store any personal data belonging to minors.
If you become aware that a minor is using our platform, please notify our support team immediately. We will take swift action.
9 International Data Transfers
As an international platform, your data may sometimes be processed on servers located in different countries. In such cases, we provide the following guarantees:
- GDPR-equivalent protection is ensured for data transfers to any country.
- Internationally recognized agreements are used for data transfers.
- All data centers comply with ISO 27001 security standards.
- Applicable Bangladeshi laws govern the handling of data belonging to users in Bangladesh.
Our server infrastructure is operated through leading global cloud service providers that maintain the highest standards of data security.
10 Policy Changes & Updates
Nona88 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:
- A clear notice will be displayed on the platform's homepage.
- Updates will be communicated to your registered email address.
- The date of the most recent update will always be shown at the top of this page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.
- Email: [email protected]
- Live Chat: Active on the Platform 24/7
- Response Time: Typically within 24–48 hours
Data Protection Requests: To request access to, correction of, or deletion of your data, send us an email with "Data Request" in the subject line. We will respond to your request within 30 days.